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As with most other company policies, anything that is an 'add-on' privately (not done/sanctioned by the company), they have the right to void warranty. But most often than not, for customer goodwill, most companies will honor the warranty as long as the 'add-on' is not the direct cause of the...

Most AD workshops still allow.

Congratz! I'm still waiting to join, i.e. if there is any group in existence...hahaha

Added!

I don't quite understand why despite no visible damage to the CX5, the driver continued to harass you? Just because you drove a BMW??

I tend to agree with you. It's not realistic to keep washing and drying a car every time it gets wet from the rain. It seems to me coating is good mainly for those who have the luxury of sheltered car park both at home and at work. Much much less exposure to weather.

Less effort is needed to shine a white car if it is often kept clean. But even if a black car is kept clean, extra effort is required to bring out its shine.

To be fair, water spots are less visible on white surfaces. I've my fair share of having owned both white and black cars. Both colours are known to be the most difficult to maintain. But, black is the "winner", i.e. the most difficult colour to maintain (at least to me).

I think it's either some of these companies are not honest or transparent enough to tell their customers what to expect of a coat, or we have been expecting too much from it. These are some common remarks/phrases I often hear from drivers: - "if your car is coated, you wash less often"; - "once...

Agree, that factory seal is still the best. No choice, part and parcel of vehicle ownership.

Ok good, thanks;)

Protective film over headlights glass cover? Where to do pls?

Welcome:)

Not sure if this may help... I have not personally owned an X1 but have a close relative who did. She has used the SUV for about 2 years and I have not heard any major or significant problem. The only gripes she had were lack of torque (car felt strain when trying to overtake and slower pick...

I believe, if the connected/affected parts (including labour), are directly associated to the items that the warranty cover, there should not be any need to pay. But your query should be better directed at the company so it is official and more assuring.

Oh dear, you needed to lodge an official complaint then they refunded...really not professional. I did make enquiries with a glass repair company some time back over a stone chip on my previous ride but was later advised to 're-consider other options'. Not sure if we're talking about the same...

Sounds familiar .. hahaha .. But seriously, if the company did not do a good job, why don't you go back to them and get them to rectify? I've heard not very positive reviews about the company you'd described but I have not experienced it myself.

Hi, I'm not sure what exact spare parts you're referring to. I did ask the SE before and during purchase and was told "parts and labour are covered", as long as these parts are not wear-and-tear parts like brake pads and tires.

Figured it out. Goondu me:(

Gone thru' it. Not easy, definitely. But not impossible, with a great load of patience and the right tools.