Re: PML fails to deliver car on time
i have a frend who bought a kia from C&C some time ago. he understood the sales girl's words wrongly.
he signed paper in september, she said will deliver in october or nov. then AFTER he sign paper he go and ask his "good" friends who say he shld have asked for freebies like solar film and window visor blah blah, the sales girl obviously didn't give in. (it's a kia, wat do u expect really). he got real upset and kept thinking he got a bad deal when in fact i told him he got a decent deal cos i was the one who went with him to look @ cars and we picked kia vs few other brands. it was the best car around that price. somemore OPC.
then my friend thought october or nov means first week of october. i dunno how he came about that conclusion. when he didn't get the car on week 1 of oct, he kp the sales girl. sales girl said maybe 1-2 more weeks cos shipment haven't arrive. even arrive liao need to do all the paper work. 1 week passed, still no shipment. he got really pissed and wrote a 3 page e-mail to C&C mgmt to complain. that got the sales girl into trouble.
there was some exchange of calls/sms and eventually he kept saying she didn't keep her promise when in fact in my opinion was he's just too kancheong to collect car. keep blaming the the sales girl and eventually she was so pissed really she actually smsed my friend and scolded him, then he took her sms and went to complain again.
anyway, the sales girl i think gave up and handed the deal to her manager who in the end dunno from where dig out one car and delivered it in W4 oct.