Partiality of the moderator

[sesmic]

Dear all
I recently posted that I witnessed an accident involving a PML technician in a 5 series at kampong arang. But the thread was locked within half a day bh Ryan the moderator citing sensitivity of the topic.

First and foremost, I'm not trying to incite any animosity. I'm curious by the speed at which the thread was locked and the reasons associated. I feel Ryan's courtesy to PML is undeserving unless he has a vested interest in PML. The points that this is sensitive is peculiar to me as the only people who will find it sensitive is PML as it is damaging to their peofessionism in handling customers' cars.
Next Ryan mentioned that other people may OT and add unnecessary remarks and comments that will create misunderstanding. Most of the threads I have will have people going OT also. But I don't see him coming in to put a stop to it
I am writing this as I feel that PML is trying to hush hush this matter as it gives them bad press. I totally understand this angle from their point of view. But to feel that the moderator condone this is disappointing to say the least. It reeks of media suppression to me.
I have nothing to gain from reporting this incident and my intention was to make sure PML is held accountable for this accident and make a satisfactory compensation to the owner of the owner of the car. I am wondering if Ryan has to gain by shutting g my thread down.

 

[ryan]

Re: Partiality of the moderator

Nothing to gain. In fact, I save myself a possible big headache.

You have to understand that from my perspective and for the betterment of everyone visiting the forums. That we moderate based on a trend, decisions that have to be taken in terms of looking forward and understanding what may likely happen.

I've shut threads down before they turn into libelous situations. People are going to write their own opinions on the matter. Sure, but they may be misconstrued into fact and I would like to avoid BMW Asia / BMW AG taking legal action on any specific member here for claiming or implying 'facts'. In fact, what's me to say that you're not an employee of competitor of PML? I sure could imply it but that's not the fact (at least I hope that's not it). Funny you're driving an Audi - but im not implying you started this thread for any other agenda

Could BMW shut us down? Sure if they wanted out of trademark infringement anytime. Would i prefer to avoid that for the sake of everyone, and keep all parties INFORMED and satisfactory with the outcome? I would prefer that to be honest. PML has stated their case - I would leave it as that. If anyone wants to rumor on. be my guest - but if I am served a letter of demand for a suit against you... that's not my problem - it's yours.

BTW - before anyone thinks I run this out of personal agenda, I do my best to keep things fair. Sure it sucks that things like that happen. Accidents happen. People are going to imply that company X is going to be hiding something. But what if you were wrong? What if your 'judgement' was incorrect and that followup action has been taken accordingly and appropriately to protocol with proof and documentation to back it up? I'm not sure when you talk about "my intention was to make sure PML is held accountable for this accident and make a satisfactory compensation to the owner of the owner of the car. " Also, It's very magnanimous for you to stand up for someone who you don't know. Do you do that for everyone? Or just because it happened to a service center who seems to be always getting some customer dissatisfaction flak every now and then (less than 6 this year to date posted on this forum) - considering that they manage hundreds of cars every month?

If I'm not being fair - go run a search in this forum and go through every thread that mentions their name. Then consider the number of customers they have, and have to deal with. I've not deleted any of those threads. Everyone who has posted a problem - has had higher management attend to them as best as they could the moment I've forwarded thread information to them. They do follow up and they deserve that credit. I personally know and have recommended to others great CSAs who really know how to take care of folks.

Coming back to the legal bit - It's not going to be the first and last time I've personally mediated in legal suits filed on the forums against members here. Members themselves get themselves into trouble without thinking much about posting. I try to do what's best for what's coming around the corner. PML doesn't advertise nor is a site sponsor.

Is this forum a democratic society? No. It's not. Were you expecting it to be? And for what it's worth - we haven't imploded yet unlike other communities. On behalf of the other admin members, i would like to keep it that way.

 

[Darth Vader]

Re: Partiality of the moderator

i believe this is a commerical forum, so maybe there are some commerical carrots involved ?
just my 2 cents.

 

[ryan]

Re: Partiality of the moderator

i believe this is a commerical forum, so maybe there are some commerical carrots involved ?
just my 2 cents.

I don't get paid by PML. They do loan out review cars to Louis (mockngbrd) for reviews for the community, and run some events now and then.

But even in the case of site sponsors - we do leave threads open (depending on the case), and inform them on what's happening, and let them come in to sort it out, or explain their case.

 

[adroit]

Re: Partiality of the moderator

To be fair to Ryan, he does need to spend lots of time and effort to monitor such things, and its all based on his experience with the forum and how the threads have turned out to be. He has always explained things to his best ability and they have always sounded fair and just, to the forumers, the moderator team and PML. At least thats my impression in my 2-3 years with this forum.

I mean, there is nothing to lose if the thread is removed also right?

 

[Shaun]

Re: Partiality of the moderator

"Might I suggest that the honourable member is looking as old and tired as his policies...perhaps it is time for the honourable member to retire."

[ame=http://www.youtube.com/watch?v=XTodrgXtxeY]YouTube - Little Britain - What Happens In Parliament ***Very Funny***[/ame]

 

[totoseow]

Re: Partiality of the moderator

ya mock retire la...i wanna test cars too.

 

[sesmic]

Re: Partiality of the moderator

I like to reiterate that I'm not here to wage a war or words with anyone. I joined this forums when I was driving a E39any moons ago and I have recently changed to Audi. I don't work for any car makers too. Just to my stand clear since Ryan implied that I could have an agenda for this posting. I was at a friend's place at Riveredge that faithful afternoon when I heard a bang and followed by streeching sounds. I would have whipped out my phone and snapped a pic if I haven't forgotten to bring my phone out.
I try my best to help others as much as possible. That's what prompted me to start the initial thread. I also understand to stick to facts and not to include unnecessary provocative comments when it comes to such thing so it does not incite presumptuous comments from others. My intentions were clear and for all to see. I have nothing to hide nor do I have any malicious intent.
Well, its fair to say that u as the moderator probably do see things that I don't. I just feel the high handed way you choose to shut my thread down is kinda suppressive. It just makes me think whether is this a BMW forum or a PML forum.
The last part that u stated that this is never a democratic forum just pretty summed it all up for me. I just hope that there is a good ending for the innocent car owner. I do not fear litigation actions taken against me. I am sick of these major corporations trying to scare people into silence with threats of lawsuits.

 

[ryan]

Re: Partiality of the moderator

I like to reiterate that I'm not here to wage a war or words with anyone. I joined this forums when I was driving a E39any moons ago and I have recently changed to Audi. I don't work for any car makers too. Just to my stand clear since Ryan implied that I could have an agenda for this posting. I was at a friend's place at Riveredge that faithful afternoon when I heard a bang and followed by streeching sounds. I would have whipped out my phone and snapped a pic if I haven't forgotten to bring my phone out.

Okay.

I try my best to help others as much as possible. That's what prompted me to start the initial thread. I also understand to stick to facts and not to include unnecessary provocative comments when it comes to such thing so it does not incite presumptuous comments from others. My intentions were clear and for all to see. I have nothing to hide nor do I have any malicious intent.

Your original thread was started with a neutral intent, and I took initiative to update PML. They replied with regards that all matters were being looked at and managed accordingly to protocol. I reverted, and to close the issue I've locked the thread the moment we had a reply from the co. This was to stem the discussion from have other assumptions and potential legal matters from my personal opinion.

Well, its fair to say that u as the moderator probably do see things that I don't. I just feel the high handed way you choose to shut my thread down is kinda suppressive. It just makes me think whether is this a BMW forum or a PML forum.

This is a enthusiast site for BMW owners and enthusiasts that includes enthusiasts who love motoring and other marques in general. A bunch of us started this out of passion 9 years ago and you can get a good cop feel at how things have generally been if you stick around longer.

The last part that u stated that this is never a democratic forum just pretty summed it all up for me. I just hope that there is a good ending for the innocent car owner. I do not fear litigation actions taken against me. I am sick of these major corporations trying to scare people into silence with threats of lawsuits.

I never said they were going to do so. But if this site degenerates into a cesspool of BMW dealership/brand bashing... what would you think they would do? Good/bad opinions are at a forum and we welcome that. Some people tend to carry it way far out in here. Call it the keyboard hero. You can read it for yourself. We do our best to keep it balanced.

Trying to keep a forum properly run is an paradoxical oxymoron in itself. For this issue, people will guess and gossip to hell on what happened. You and I will not know. Whether 'justice' is served...well that's completely out of my book. The thread still remains there. And like you, I also hope the owner gets something good in return too for his trouble.

Oh and in a personal note as being an admin - it kinda sucks most of the time. It's often a damned if you do, and damned if you don't. have to work on a 'whats-best-for-the-community' mode.

 

[totoseow]

Re: Partiality of the moderator

me thinks the thread starters intent was very neutral..but then we had some guys speculating on pml's possible excuses etc...that sort of toed the line.

locking the thread was possibly the best way, in case u kenna libel suits. no big deal...

 

[chershen]

Re: Partiality of the moderator

i think the admin did well in this case.

 

[ryan]

Re: Partiality of the moderator

Just to add on.

It's not specifically you, or your post, but more the spirit that a few in the forum have taken on. Based on knowledge beyond that certain members have posted, the team deems the spirit to be unfair. We do not wish for your thread to be used as a vehicle (no pun intended) for others' agenda, plus given the fact that PML says the owner has already been informed, we chose to lock it.

Your original post remains as a potential helpful message to the owner of the black E60 anyway.

 

[sesmic]

Re: Partiality of the moderator

Ryan
I do see your point and understand alittle bit better of your perspective as moderator. I seriously have no doubt the role u play is more often unappreciated and thankless. I agree with you on the part that no doubt the thread is locked however it's still there for all to see. Your explanation is reasonable and l suppose we can lay this matter to rest.
Good on ya and keep up the good job

 

[Shaun]

Re: Partiality of the moderator

Great Cheers to all

 

[pengful]

Re: Partiality of the moderator

I'm sorry I talked cock in that thread. Won't happen again.

 

[Deadkookaburra]

Re: Partiality of the moderator

No surprise PML technician crashed a customer's car...accident waiting to happen. Brought mine to Kampong Arang in 08/09 for service mutha fooker lowlife drove my car like a rocket along ECP and tailgating trucks. Had to order him to ease off. NBCB!

imagine what they are capable of without your presence :roll:

 

[detach8]

Re: Partiality of the moderator

Folks, I've personally been involved with a legal suit a long time ago (1999-2000) with a very popular technology forum Hardware____ due to defamatory remarks against some company in SLS and I think ryan is doing a good job here trying to help the members, unless you all think you're very rich He has sufficiently explained himself in his first reply here IMHO...

 

[rex7_vtec]

Re: Partiality of the moderator

Is there a forum for me to post about a workshop who drive my car to deliver goods before starting work on my ride?

 

[hitmee]

Re: Partiality of the moderator

Is there a forum for me to post about a workshop who drive my car to deliver goods before starting work on my ride?

Lol
Pls pm me the workshop

 

[ac323]

Re: Partiality of the moderator

Lol
Pls pm me the workshop

Lolzzzzzzzzzzzzzzzzzzzzzzzzzzzz.........





admin rocks...
cheers