Can Believe ?

Tribeca

Well-Known Member
Hi bros & sistas,

A while ago I had a post about a slight accident where
my left side cover mirror was ripped out due to a over zealous
truck driver.

I when to PML to ask for that part, & as the SA/parts said,
model very new no parts available, so paid deposit, have
to wait 2 weeks. Fast forward 3 weeks, SA called said the
part came it cracked. Er maybe its murphy's law or...:bullshit:

Wow they ordered only one piece each time. Now wait again lor:roll:
 
Re: Can Believe ?

My Lexus RX, one year ago, some knocking sound in the front shaft, so made a complain. and Lexus said will change the shaft coupling. Guess what...No ready stocks....so have to order and wait for a few weeks.

It makes me wonder why can't these so called AD stock the common parts for the cars that they are selling?
Doesn't their contract with the manufacturer dictates that they have to acquire certain quantity of spare parts?




Tribeca;441550 said:
Hi bros & sistas,

A while ago I had a post about a slight accident where
my left side cover mirror was ripped out due to a over zealous
truck driver.

I when to PML to ask for that part, & as the SA/parts said,
model very new no parts available, so paid deposit, have
to wait 2 weeks. Fast forward 3 weeks, SA called said the
part came it cracked. Er maybe its murphy's law or...:bullshit:

Wow they ordered only one piece each time. Now wait again lor:roll:
 
Re: Can Believe ?

Same problem I experienced. Simple plastic cover for the rail of my electric seats broke, PML said must wait 2 weeks. Can't understand why they do not stock up on inventory! Possibly too much capital outflow and no purchase of these parts increases the size of their liabilities on the balance sheet?
 
Re: Can Believe ?

it is a simple logic. stock up = more liabilities = better service
no stock up = less liabilities = poorer service.
obviously PML had chosen the easy path and leave the customer to suffer at own expense
 
Re: Can Believe ?

wt_know;441620 said:
it is a simple logic. stock up = more liabilities = better service
no stock up = less liabilities = poorer service.
obviously PML had chosen the easy path and leave the customer to suffer at own expense
Bro, can explain your logic to me? Does not concur with my accounting 101 class leh. hehe
 

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