BMW serivce that good?

blackknight88

Well-Known Member
Local News: Performance Motors Sales Up On the Back of Rising COEs - Singapore Motoring News - Oneshift.com

Performance Motors Limited (PML) announces record sales of BMW vehicles in Singapore in 2010, with 4,178 automobiles sold over the twelve-month period.
Performance Motors Limited (PML) announces record sales of BMW vehicles in Singapore in 2010, with 4,178 automobiles sold over the twelve-month period. Breaking the 4,000 units mark is a first for PML and sets a new milestone in their retail history. It is a 22% increase over sales in 2009, making BMW the top luxury car brand in Singapore According to 2010 vehicle sales figures released by the Land Transport Authority in 2010.

2010 was an exciting year for Performance Motors, following the addition of the BMW 730Li to the BMW 7 Series range in late 2009. The new BMW X1was introduced, bringing performance motoring into the compact segment and the all-time favourite BMW X5’s facelifted version was also unveiled. In May, the new BMW 5 Series was launched, the epitome of aesthetic design and supreme driving pleasure in the upper midrange segment. The new BMW 5 series proved to be a highly sought after model with pre-booking orders of over 500 units even before the official launch.

“BMW vehicles this year emerged as the leader in the luxury segment in Singapore and it is only through our longstanding relationships with our partners, associates and our principal BMW Asia, as well as the support and loyalty of our customers, that this has been possible. Through many years of understanding our customers’ needs and preferences, we have found that they place immense value in the high level of service and attention we provide them, from the time they are considering purchasing a car to even years after having purchased it”, said Mr. Say Kwee Neng, Managing Director, Performance Motors Limited.

In recent years, PML has invested substantially in strengthening its service infrastructure to serve its customers better – from building the flagship BMW Sales and Aftersales facility at 303 Alexandra Road to refurbishing its Aftersales Service Centre at 280 Kampong Arang Road.

“That level of service has clearly paid off as the sales figures demonstrate, but we will not stop here. We endeavour to constantly surpass ourselves in terms of our service to our customers
. In closing, I wish to thank all 360 PML team members for their dedication, perseverance and professionalism in achieving this outstanding result.” Mr Say added.
 
Re: BMW serivce that good?

PML should conduct a official Customer Satisfaction Survey thru 3rd party and see for themselves..Nontheless they are holding a great product that sell by itself......
 
Re: BMW serivce that good?

That level of service has clearly paid off as the sales figures demonstrate, but we will not stop here. We endeavour to constantly surpass ourselves in terms of our service to our customers

sale goes up = people and service is good
sale goes down = that's due to economy downturn, coe cut, stiff competition, etc

that's normal la ... can copy&paste from any dealer that exceeds their target :lol:
 
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Re: BMW serivce that good?

Sales up doesn't means that service good... Car good that's y sales good...
 
Re: BMW serivce that good?

Spending millions of $$$ on hardware does not mean a thing if the staff are all lagards.They must definitely go hand in hand if not all those $$$ will go to waste
 
Re: BMW serivce that good?

zorro;607680 said:
PML should conduct a official Customer Satisfaction Survey thru 3rd party and see for themselves..Nontheless they are holding a great product that sell by itself......

+1

people nowadays know what they want
 
Re: BMW serivce that good?

zorro;607680 said:
PML should conduct a official Customer Satisfaction Survey thru 3rd party and see for themselves..Nontheless they are holding a great product that sell by itself......

no need 3rd party, just start a survey on this forum and see the stats.

Anyway I also gave up with PML long ago. I already planning to PI my next car. maybe I wont even buy another BMW.
 

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