Kudos to Juzz For Cars

[rodders]

Maybe that could have been a one-off thing?

[pj]

Originally Posted by TheNew7

Don't want to splash too much cold water on this thread but I don't think J4C is that great. This is what happened to me:

I wanted to change oil and oil filter for my car. Wanted to find out which engine oil they used. I called them up and they refered me to someone else (I can't remember his name) and asked me to call him on his mobile phone. Did just that and he said he would call me back (now that he had my HP number). Waited for over an hour, then I decided to call him. He was still busy. Afterwhich I gave up and decided to go somewhere else.

This was about two months ago. Maybe he doesn't know me, but I could have been a customer. Anyways......

Sorry bru... i beg to differ... i've been servicing my ride at J4C for the past 3yrs+++ and i must say their service has been immaculate... do give them another go ya...

[TheNew7]

Originally Posted by pj

Sorry bru... i beg to differ... i've been servicing my ride at J4C for the past 3yrs+++ and i must say their service has been immaculate... do give them another go ya...

Well, I suppose I might be in the minority and it seems many have had good experiences with J4C, so sure, its a great place.... but just not for me..... Anyway, I did mine at BVO.... they are excellent.....

[louis]

haha,

yep, i spend quite a bit of time at my shop since it's my school holidays right now.... i meet quite a few forum people there pretty often.

drop by my shop next time and we can go for kopi at the canteen.

[kl88]

Originally Posted by TheNew7

Don't want to splash too much cold water on this thread but I don't think J4C is that great. This is what happened to me:

I wanted to change oil and oil filter for my car. Wanted to find out which engine oil they used. I called them up and they refered me to someone else (I can't remember his name) and asked me to call him on his mobile phone. Did just that and he said he would call me back (now that he had my HP number). Waited for over an hour, then I decided to call him. He was still busy. Afterwhich I gave up and decided to go somewhere else.

This was about two months ago. Maybe he doesn't know me, but I could have been a customer. Anyways......

1. I've been going to J4C for more years than I can remember, and eventho they may or may not be the cheapest service provider, I trust them to do a good job, and have entrusted them with 3 BMWs, 1 Audi, and 1 Subaru (bought new, serviced at agent once, and swore never to go back again, told them to stuff their warranty)... Next BMW otw, and eventho I'm buying a VW thru 'Official Channels', I WILL be sending that to J4C too... and have recommended several people to them as well...

2. What whoever did, was unexcusable... regardless... and someone from J4C should read this thread and say something about it... even if its a simple 'sorry'...

3. S**t happens... although some businesses (none in particular, no industry in particular) have won numerous accolades and awards, every once in a while, slip ups do happen... and some people would have probably had a bad experience at an 'award-winning place'...

4. I don't think this thread, or any other thread for the matter, should be a contest between which non-agent is better... Maybe half of the forummers here use BVO and the other half uses J4C... So long as you're happy, stay with whoever you're happy with... I think more importantly, its sad (maybe good in some ways) that even at a price-premium, an official agent does not offer the best possible service that can be offered... and hence consumers turn to other channels for their service needs...

Cheers, all...

[saifywaify]

Originally Posted by kl88

1. I've been going to J4C for more years than I can remember, and eventho they may or may not be the cheapest service provider, I trust them to do a good job, and have entrusted them with 3 BMWs, 1 Audi, and 1 Subaru (bought new, serviced at agent once, and swore never to go back again, told them to stuff their warranty)... Next BMW otw, and eventho I'm buying a VW thru 'Official Channels', I WILL be sending that to J4C too... and have recommended several people to them as well...

2. What whoever did, was unexcusable... regardless... and someone from J4C should read this thread and say something about it... even if its a simple 'sorry'...

3. S**t happens... although some businesses (none in particular, no industry in particular) have won numerous accolades and awards, every once in a while, slip ups do happen... and some people would have probably had a bad experience at an 'award-winning place'...

4. I don't think this thread, or any other thread for the matter, should be a contest between which non-agent is better... Maybe half of the forummers here use BVO and the other half uses J4C... So long as you're happy, stay with whoever you're happy with... I think more importantly, its sad (maybe good in some ways) that even at a price-premium, an official agent does not offer the best possible service that can be offered... and hence consumers turn to other channels for their service needs...

Cheers, all...

fantastic post.. very well said.

[Derek Png]

i second it.

cheers

[snowdog]

Dear TheNew7,

kl88 is right... Your bad experience with us must have happened on a very busy day, but it is still not excuseable. Please accept our sincere apologies.

To All Our Dear Supporters,

Bless you all. Fridge will be re-stocked... juzz for you...

[TheNew7]

Hey Snowdog,

Thanks. I can see that J4C has strong support from fellow forumers. Probably I called on an off-day.

When I require another service, I will call upon J4C.

Just curious, what kind of packages do you offer for servicing and which engine oils do you offer?

[cwk]

Hi ... there is nothing wrong with J4C guys my last car was a e39 .one morning when my car over heat i call JOHN and he help me thru and went i manage to drive my car to the workshop
they attend to my car so i can collect my car on the same day..give them sometime...thanks bro