[Shaun]

Thanks Will, I recently got mine fixed for 120 SGD at SLS. Intesys has moved away, but on the 5th floor there are at least 7 shops specializing in repairs, some of them laptop specialists.

HP is a low quality company and I will as far as possible NOT buy any of their products again. As mentioned before, the inbuilt webcam and lightscribe never worked from day 1, turns out they blame Vista for it.. but who cares.. If it doesn't work with Vista, don't sell that particular piece of hardware with the system or offer it as an option the customer pays extra for. Tech support obviously knows about the problems, but they lead you through the whole troubleshooting process just to waste your time. They constantly misunderstand what you're writing to them or even telling them on the phone to the point where I'm quite sure it is intentional. When it comes down to it, it's actually criminal.

Then barely a year later the hinge breaks and the screen splits open like a puppet mouth and HP wants 450 SGD to fix it, saying the screen has to be replaced with the hinge. Well how is it some guy at SLS can fix the hinge in about 2 hours and not have to change the screen and for abou 1/4 the price HP asked for. It all works good now but I suppose it's only a matter of time before it breaks again because of its retarded design.