Re: NEW but FLUSTERED
Thanks Beng,
I did check for my appointment. Before I made the first trip down on Monday, I purposely called up to ask if I should go to Kampung Arang and the CSA said yes, it was not so packed and I could come down immediately. When I arrived, the receptionist made me wait for almost an hour before i was attended to by the CSA. He took all of 3 minutes to assess the problem and gave me another appointment to come down on Wednesday.
And not only was I NOT rude to the CSA, I felt that I had to be nice and timid to him in order to get his attention (you know, like the way you feel when you go see a medical specialist)...it was almost like I was intruding into his time as he was so busy. By the way, he did not attend to me...i had to make my way to his desk to seek his attention! He was like, "Now what?" "Can't you wait for your name to be called?" He certainly didn't utter these comments but I certainly won't be voting him for the Employee of the Month.
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